+49 351 407 521-0
+49 351 407 521-19
+49 6181 490 35-0
+49 6181 490 35-19
+49 3571 209 34-0
+49 3571 209 34-29
Your privacy and the associated protection of personal data are important to us. For this reason, our business activities are conducted in compliance with the applicable data protection and data security laws. It is very important to us that you feel secure with us. For this reason, we and our data protection officer ensure compliance with data protection regulations. We are aware of the importance of the data entrusted to us and would like to inform you about it in the following:
Please read the following information carefully. If you have any questions, please contact our data protection officer. The contact details can be found further below in this data protection declaration.
Data protection is a complex issue. To help you understand some of the basic meanings of this privacy statement, we have put them together for you.
Order processing (abbreviated AV) in the sense of Art. 28 of the Data Protection Basic Regulation (DS-GVO) is simplified to mean a service in which personal data is collected, processed and/or used by a service provider (order processor in accordance with DS-GVO) on behalf of and in accordance with the instructions of the so-called data controller. Before such a contract is awarded to a service provider, we conclude a special contract with the service provider and ensure further measures to protect your personal data.
Cookies are small text files that are stored on your end device (e.g. computer or smartphone) and that store certain settings and data for exchange with our system via your browser. A cookie usually contains the name of the website visited from which the cookie data was sent, information about the age of the cookie and an alphanumeric identifier. Cookies allow systems to recognize the user's device and make any preferences available immediately.
A third party is any natural or legal person or entity other than the data subject, the data controller, the processor and the persons directly responsible for processing the personal data, cf. art. 4 no. 10 DS-GVO. It is therefore not, for example, a third party if personal data are given to a service provider in the course of an order processing pursuant to Art. 28 DS-GVO.
IP addresses are sequences of numbers that can be assigned to individual IT devices or a group. Similar to postal addresses, IP addresses are used to assign data to the correct recipient.
Personal data means all information relating to an identified or identifiable natural person, in particular first and last name, date of birth, e-mail address, residential address, as well as bank and payment data, but also health data, cf. Art. 4 No. 1 DS-GVO.
The person responsible pursuant to Art. 4 No. 7 DS-GVO is any person or body who alone or jointly with others decides on the purposes and means of the processing of personal data. (in this case: the website operator).
Responsible with regard to your personal data on this website is:
Kleine Brüdergasse 3
01067 Dresden, Germany
Phone: +49 (351) 407-521-14
Fax: + 49 (351) 407-521-19
If another - other than the above-mentioned - office is "responsible" within the meaning of the Basic Data Protection Regulation, you will be informed explicitly and separately, unless this is obvious.
Each time you access this website, data is automatically logged, which also applies to the retrieval of files (log data). Here we collect and use the technically necessary data to make the website available to you. The technically necessary data transmitted to our web server by your browser includes, for example: Browser type/browser version, operating system used, referrer URL, pages accessed, IP address, date and time of the request.
We need this data to ensure the functionality of the website and to make your visit to this website as pleasant as possible. We reserve the right to analyse the logged data for the purpose of data security on a case-by-case basis. We do not create an individual profile that provides information about your personalized usage behavior on the basis of the technically necessary data. The log data is not linked or merged with other data sources.
The legal basis for the processing of the described data - insofar as they are personal - is Art. 6 Para. 1 lit. f DS-GVO. It is our legitimate interest to offer you an attractive, user-friendly and technically functional website.
If you contact us by e-mail, fax, telephone or post, we will use your details to contact you and to process and respond to your enquiry. Your data will not be passed on to third parties. If there are no other legal provisions to the contrary and your request does not serve the preparation of a contract, your data will be deleted within a reasonable period after completion of processing by us.
The legal basis for the processing is Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest lies in the appropriate answering and processing of your inquiry. If your request is for the preparation/initiation of a contract with you, Art. 6 para. 1 lit. b DS-GVO is an alternative legal basis.
We collect and use your data according to the legal requirements and only for our own purposes. A transfer to so-called third parties does not take place, unless there is a legal obligation, you have agreed to the transfer or the transfer is necessary to fulfill a contract between you and us.
We only pass on your data to third parties if this is necessary for the fulfilment of our contractual obligations towards you. This includes passing on your data to the shipping service provider (e.g. Deutsche Post) to deliver the orders placed or passing on the necessary payment data to the payment service provider to process the payment. We merely pass on the data required for the respective task to the service provider employed. Any further use of your data by the service provider will not take place. The legal basis for the transfer of data is Art. 6 Para. 1 lit. b DS-GVO.
Insofar as we access other service providers in order to make our offer possible and possibly grant them necessary access to your data, we have of course concluded a contract for order processing (AV contract for short) in accordance with Art. 28 DS-GVO with our service providers for order processing (contract processors for short). We also remain responsible for the protection of your data. The conclusion of the contract does not mean that the service providers used are so-called third parties.
It may happen that contents of third parties or graphics from other websites are integrated within this online offer. This always presupposes that the providers of this content (hereinafter referred to as "third-party providers") perceive the IP address of the user. Without the IP address, they would generally not be able to send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We make every effort to use only those contents whose respective providers only use the IP address to deliver the contents. However, we have no influence on whether the third party providers store the IP address for statistical purposes, for example. As far as we know, we inform the users about this.
Your personal data will be deleted if this does not conflict with legal storage obligations and if you have asserted a claim for deletion, if the data is no longer required for the purpose for which it was stored or if storage is inadmissible for other legal reasons.
Your data will generally be processed in Germany. In exceptional cases, information that you transmit to us may be stored on servers within the European Union (EU). Should we as the "responsible party" deviate from this, we will inform you of this.
We would like to inform you that security gaps can occur during data transmission on the Internet (e.g. via e-mail). A complete protection against access by third parties is therefore not possible for us. We secure our IT systems (including the website(s)) against unwanted access by means of so-called technical and organisational measures (TOM for short): access, disclosure, input, loss and distribution as well as destruction and alteration by unauthorized persons. For the purpose of data security, your IP address and the date and time of your visit will also be logged.
The contact person for the protection of your rights is our external data protection officer (see below for contact details).
Subject to the legal requirements of Art. 15 DS-GVO, you may of course request information at any time as to whether we process your personal data. If we process personal data from you, you can also request information about the circumstances and structure of the processing and more detailed information about the data processed.
Pursuant to Art. 16 DS-GVO, you can demand that incorrect personal data be corrected if you are unable to make a change yourself.
Under the legal requirements of Art. 17 DS-GVO, you are entitled to demand that we delete personal data concerning you immediately. The right to deletion does not exist, among other things, if the processing of personal data is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation to which we are subject (e.g. statutory storage obligations) or for the assertion, exercise or defence of legal claims.
According to Art. 18 DS-GVO, you can request the restriction of the processing of your personal data.
You are entitled, subject to the requirements of Art. 20 DS-GVO, to demand that we provide you with the personal data concerning you that are processed by us in a structured, common and machine-readable format.
Under the conditions of Art. 21 DS-GVO, you have the right to object to the processing of your personal data and to demand that we cease processing. The right of objection exists only to the extent provided by law. Your objection may be opposed by legitimate interests which make further processing necessary.
You may revoke your consent to the processing of your personal data at any time and with effect for the future in accordance with Art. 7 (3) DS-GVO, without incurring any costs in excess of the transmission costs in accordance with the basic tariffs.
Pursuant to Art. 19 DS-GVO, we are obliged to inform all recipients to whom personal data has been disclosed about corrections, deletions and restrictions to the processing of your personal data. Exceptions may exist if this is impossible or involves disproportionate effort. We will be happy to inform you about these recipients upon request.
We also secure your rights according to art. 22 DS-GVO. You or your data are therefore not the subject of decisions on our website that are based exclusively on automated processing - including profiling.
Pursuant to Art. 77 DS-GVO, you have the right to complain to a supervisory authority or a competent body if you have a reason for complaint, in particular if you are of the opinion that the processing of your personal data is not carried out in accordance with the statutory provisions and the provisions of this data protection declaration.
If you wish to make use of your rights, including your right to deletion or blocking, please contact our data protection officer (data protection officer) with sufficient legitimation and - preferably in writing -:
Brands Consulting | Data Protection & Consulting
Mr. Christopher Paffhausen
Keyword: VOL-STAHL GmbH
On the Hahn 11
Phone: +49 6485 394 16-52
Fax: +49 6489 394 16-59
or also via the address of VOL-STAHL GmbH to the data protection officer:
Data protection officer - personal -
Kleine Brüdergasse 3
01067 Dresden, Germany
We assume no liability for external links and the offers of third parties made accessible through them. We would also like to point out that the information on this website is solely for the purpose of obtaining information and is not legally binding.
Advancing technology, legal requirements or even changed processes can have an effect, among other things, on this data protection declaration. We therefore reserve the right to change this data protection declaration at any time with effect for the future. You will find the current version of the data protection declaration on this website. Please visit this page regularly to find out about the applicable regulations.